Miami Fades app privacy
Last updated November 11, 2026
What stays on your phone
Your first name, home shop, Fade Master, last visit date, rebook rhythm, occasion, birthday and First Fade name are saved only on your device. We don't receive them. Clearing your browser or app data removes them.
Sharing your birthday
Your birthday stays on your phone unless you tick "Share my birthday with Miami Fades". If you do, we receive your first name, birthday month and day, home shop, Fade Master, and the mobile number or email if you add one. We use it only to celebrate your birthday and may contact you about it. Untick the box and save to stop sharing; we then delete it.
Reservations and gift cards
Reservations, Club plans and gift cards open in Mangomint, our reservations provider, and on miamifades.com. Their privacy policies apply there. See our website privacy policy.
Notes to your Fade Master
If you send a note to a Fade Master in the app, we receive your first name and what you write. Your Fade Master and Miami Fades head office can read it, and the reply shows in the app on this phone. Phone numbers, emails and links are hidden in notes. Please don't include health or payment details. Ask us at info@miamifades.com to delete your notes at any time.
Your visits
When you visit a Miami Fades shop, our reservations provider tells the app that a visit took place. The app keeps the date, the shop, the service and a scrambled code made from your phone number. The code cannot be turned back into your number. It exists so that, if you choose to sign in to the app, your own visits can be matched to you.
Signing in with your mobile number
Signing in is optional. If you do, we send your mobile number to Twilio, our text message provider, so it can text you a 4-digit code. The app does not keep your number: it keeps the last four digits and the same scrambled code described above, which lets it show you your own visits and reservations. Sign out in My MF at any time to remove the sign-in from this phone.
Your wallet
When you are signed in, the app keeps a wallet for you: 1 cent of credit for each dollar you spend on services and products, a $5 welcome gift if you add the app to your home screen within 7 days of signing in (use it within 30 days), and $5 when a friend who signs in with your link has their first visit. Head office adds your credit to your Miami Fades account before your visit, in $5 steps, so it comes off your bill at checkout. Credit has no cash value, cannot be transferred, and cannot be used on gift cards, plans or tips.
Barber referrals
If you refer a barber on the Careers screen, we receive what you type: their name and contact details, and yours. We use it only to contact them about working at Miami Fades, and delete it when it's no longer needed. Only refer someone who is happy to be contacted.
Staff sign-in
The staff area is for Miami Fades team members. It stores the checklists, reports, notes and pay statements they send or receive, protected by a personal PIN.
No tracking or ads
The app has no advertising and no third-party tracking. To know how many phones use the app, it keeps an anonymous daily count based on a random code stored on your phone. The count says nothing about who you are.
Contact
Questions about your privacy: info@miamifades.com or call 416-551-1591.
Miami Fades Group of Barbershop Companies · www.miamifades.com